Luckystarcasino's Terms & Conditions — Your Rights & Responsibilities

These Terms and Conditions ("Terms") constitute a legal agreement between luckystarcasino ("we", "us", "the Platform") and each member ("you", "member") who uses our website and applications. These Terms are effective from January 2026.

By using any luckystarcasino service — whether browsing the website, creating an account, playing games, placing bets, or making any transaction — you are automatically considered to have accepted these terms.

These terms and conditions are part of our Privacy Policy and Responsible Gaming Policy These documents are to be read together — they complement one another.

To create an account at luckystarcasino, the following conditions must be met:

• You must be at least 18 years years old. Registration by minors is strictly prohibited.
• Each individual may only One account register. Creating multiple accounts is prohibited and may result in all accounts being cancelled.
• All information provided at registration — including your name, date of birth, phone number, and address — must be Accurate and truthful is required.
• Your account password and login credentials Keep Confidential Your responsibility. luckystarcasino will not be held liable for any loss arising from sharing your credentials with others.
• If requested for verification (KYC), you must submit a national ID card, passport, or other valid document.

Luckystarcasino may request additional information for account verification at any time. Ignoring such a request may result in the account being temporarily suspended.

All financial transactions at luckystarcasino are conducted in Bangladeshi Taka (BDT). Accepted payment methods: Mobile Pay, Nagad, Rocket, and bank transfer.

Regarding deposits:

• Minimum deposit amount: ৳500
• Deposits are generally instant — credited within 15 minutes at most.
• If a deposit fails, send proof of the transaction to our support team.
• Deposits must be made using your own payment method — using another person's account is prohibited.

Regarding withdrawals:

• Minimum withdrawal amount: ৳500
• Withdrawals are only processed to a verified payment method — the same method used for the deposit.
• KYC verification must be completed on your account before any withdrawal can be processed.
• Luckystarcasino does not charge any withdrawal fees, though your payment provider's own charges may apply.

Luckystarcasino offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be met.

• Wagering requirements: To withdraw bonus funds, you must meet the specified wagering requirements. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in bets.
• Duration: Every bonus has a set expiry date — any unused bonus will be cancelled once it expires.
• Game Contribution: Not all games contribute equally toward wagering requirements — slots typically count at 100%, while table games count at 20–50%.
• Multiple Bonuses: Whether multiple bonuses can be active at the same time will be specified in each individual offer's details.
• Abuse: luckystarcasino reserves the right to void any bonus and associated winnings if bonus abuse is detected.

All games at luckystarcasino use internationally certified Random Number Generator (RNG) technology, ensuring that every outcome is completely fair and not predetermined.

• No technical manipulation of game outcomes is possible — all games are tested and audited by independent third-party auditors.
• If a game is interrupted mid-session due to a technical error, luckystarcasino will refund the stake for that bet.
• The rules for each game are available within the game itself — it's a good idea to read them before you play.
• In the event of a dealer error in a Live Casino game, the decision of the casino authority is final.

For Sports Betting: if a match is abandoned or postponed indefinitely, the original stake is generally refunded. luckystarcasino reserves the right to make independent decisions in exceptional circumstances.

The following activities are strictly prohibited on luckystarcasino:

• Using bots, automated software, or artificial intelligence to place bets or operate games.
• Creating multiple accounts to claim bonuses (Bonus Abuse).
• Any unauthorized attempt to access another member's account.
• Any attempt to bypass the platform's security systems.
• Misconduct or threats directed at other members.
• Using the platform for money laundering or any unlawful purpose.
• Placing sports bets based on insider knowledge or biased information (Match Fixing).

You may request to close your account at any time — this is your right. Contact support and the process will be completed within 24 hours.

Luckystarcasino may also suspend or close an account if:

• A breach of the Terms & Conditions is established.
• Suspicious activity is detected on the account.
• Discrepancies are found during the KYC verification process.
• A court order or government directive is received.

An email notice will generally be sent before an account is closed. In cases of serious violations, the account may be closed without prior notice.

If you have a dispute or complaint, please contact us directly. We always prefer to resolve issues through friendly discussion.

• Step one: Submit a complaint via support chat or email. You can generally expect a response within 48 hours.
• Step 2: If you are not satisfied with the support team's decision, you may formally request a review.
• Step 3: If the matter remains unresolved, you have the right to escalate your complaint to our licensing authority.

Luckystarcasino makes every effort to provide uninterrupted service. However, our liability is limited in the following circumstances:

• Internet disconnection or technical issues caused by third-party services.
• Unforeseeable circumstances such as natural disasters, war, or government-imposed restrictions.
• Any loss resulting from a member's own negligence or sharing of login credentials.
• Cyberattacks beyond our control.

Any financial loss resulting from gambling or betting is solely the member's responsibility. luckystarcasino never guarantees winnings.

Luckystarcasino reserves the right to update these terms at any time. Members will be notified of significant changes via email or in-app notification.

• The effective date of any changes will always be noted on this page.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, please request that your account be closed.